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Frequently Asked QuestionsQ. What does Treasured Chests do? A. Antique trunks and chests. Treasured Chests has specialized in research, restoration and sales of antique trunks and chests since 1972. Q. Where are you located? A. Winston-Salem, NC. Q. I am very interested in one of your trunks in your Showroom. How do I go about ordering it? A. Call toll free 1-877-653-8786 and we will take your order PLEASE! ORDERS ONLY! OR e-mail us at: TreasuredChests@oldtrunks.com Q. What methods of payment do you accept? A. MasterCard, Visa, money orders, certified and personal checks. Merchandise ordered with a personal check must be held for seven days. Q. How do you ship a trunk I want to order? A. Most go out by UPS. Each item is professionally packed before shipping. We insure the total amount on each order including packing and shipping. Q. Will I be charged sales tax? A. No, unless you are ordering from within North Carolina. Q. I am trying to find some history on a trunk I already own, can you help me? A. We will be glad to share with you anything we know about your type of trunk. PLEASE do not expect or us to pay for your toll-free call about YOUR trunk. We prefer that you contact us by E-Mail at TreasuredChests@oldtrunks.com. Q. I'm looking for a restored flat top trunk but there are none in your showroom. May I place an order for one? A. Yes. E-mail us and we'll put you on our list to be taken care of, first-come, first-served. We ask for a deposit on such orders. PLEASE NOTE! Sorry but we are not accepting anymore restorations until we catch up on our backlog.
Q. I would like to try my hand at restoring a trunk but can't find one locally. Do you have trunks to sell in the rough or as-is? A. We have one of the world's largest collections for you to choose from. Just let us know what style of trunk you want and we'll give you a quote on what's available. Q. I need a special style trunk to be used as a movie prop. Can you help? A. We will do our best. If we don't have one in stock we'll look for one. Other questions? Feel free to e-mail us at: TreasuredChests@oldtrunks.com
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